Product Management Tips by Gopal Shenoy

I have been thinking lately of all the software tools and resources I use everyday to get my job done and to get better as a product manager - here is my list in no priority order.

1) MS Office
2) Outlook
3) Google
4) GotoMeeting, Webex - to have customers take a look at early mockups, do usability testing, review comments on specs from customers in real time, webinars etc. - GotoMeeting rocks, webex and live meeting suck.
5) Photoediting software - Photoshop Elements, Paintshop Pro etc. - to do very quick mockups of concepts
6) Snagit - I can’t tell you much I love this tool

7) Websites - LinkedIn, ZoomInfo - get information on who’s who at a prospect or a customer

8.  Salesforce.com - to get customer contact info and understand what products has the customer bought etc.
9) Internal Bug database - report bugs, do bug mining before I land up at a customer site.

What I read regularly though not as much as I want:

1) Business Week
2) Fast Company
3) Enterpreneur
4) Ask a Good Product Manager blog
5) How to be a Good Product Manager blog
6) Ecommerce times

I would love to hear other great tools or resources you have found very useful as a product manager.