Comments on: Permission Marketing gone astray - InfusionSoft

By: David

David — Fri, 18 Jul 2008 19:50:38 +0000

If there is no control specfically capturing your permission, why did you think permission was involved. Anytime you give your email, you could be giving it to a spammer, unless they specifically request your permission. Even then, as a permission platform, you might get ads that you don’t want, but they should come from the company you gave the permission to. Revoke that permission.

To keep this from happening again, create a temporary email address on a free service, get your content, and then never sign on to that email account again.

By: gopalshenoy

gopalshenoy — Wed, 16 Jul 2008 16:09:01 +0000

Hi Nick,

Thanks for pointing this out. I had no idea that there was a setting to control this and that it is automatically turned on. I have turned it off and it should now not be a problem.

Thank you for reading my blog and for taking the time to comment. I appreciate the feedback. Wanted to let you know that I have listened (Now, I just hope I don’t get an email - why the heck did you turn off that cool feature :-))

Gopal

By: Nick

Nick — Wed, 16 Jul 2008 03:17:57 +0000

Hi Gopal,
I was searching for perspectives on Infusionsoft and came to your site keen to hear your message. They are valid, however when I visited your site I was greeted with this annoying popup called Snap Shots that appeared to promote other WordPress articles of yours. All I wanted was to read the article on Infusionsoft and yet was harassed by this piece of software. I could not work out quickly how to stop it and so it stole some of my time.

Maybe some of Clate’s message could equally be applied to your attempts to promote your other articles.

By: Clate Mask

Clate Mask — Thu, 10 Jul 2008 23:45:16 +0000

Gopal–very fair point. We should have had the language on there that communicates we will send follow-up messages when you hit submit. My bad. We will change that.

I complete agree with you about permission marketing. And I admit that sometimes we get going too fast and make mistakes that result in unwanted messages. But believe me: we do want to send value, build a relationship and become a trusted advisor to folks who want to know how to build their businesses more quickly and effectively.

Thanks for your comment. It will cause me to examine things and see if we’ve been too heavy on promotion and light on valuable content to our prospects.

BTW, I really appreciate your perspectives and am a little embarassed to be called out by you.

By: John Feeney

John Feeney — Thu, 10 Jul 2008 20:19:38 +0000

This seems to be a universal situation. Especially when you go through a “publication” site. Download a “white paper” then all of a sudden your blasted with other opportunities.

Permission based has slipped in recent months. Which begs the question why are they blocking “white papers” to sign-up

By: Michael Ray Hopkin

Michael Ray Hopkin — Wed, 09 Jul 2008 23:08:22 +0000

Gopal, thanks for the heads-up! It’s hard to believe that in today’s social media, web-focused culture a company would do what InfusionSoft is doing. The messages they sent you violate what they are trying to promote (e.g. ‘prospects will call you when they’re ready to move forward).

Permission marketing is the way to go. Thanks for the reminder. -Michael