SaaS fits nicely with the notion that you have to sublimate your interface for the late market. Most product companies don’t bother and end up killing their offerings quickly once they enter this market. Still, are SaaS vendors even aware of what they are doing, or do we get the same kind of interfaces in a SaaS application that we used to see on the desktop. Ajax or not isn’t the point of the question. It’s a matter of de-feature-bloating. Even web apps have features. And, going one more step towards getting rid of software artifacts that are only involved in a task, because the task is being performed on the computer. Task sublimation requires more than a different user interface. The code will be more complicated regardless of form factor.

When a vendor can’t make money, it stops being about the customer’s pain points. Go through a stall, if you live say thanks, don’t blame it on technology, because it won’t be about technology at all. BTW, all companies stall. CEOs say strange things on the way down.

Is SaaS a broken model, with integral flaws, doomed to failure in the next two years?  Lawson Software’s CEO, Harry Debes, thinks it is.  Perhaps the structural elements of the SaaS reality just break Debes’ business models.

Reports of …