Month: January 2009

  • How much customer “capital” have you earned?

    As a software product manager, there is nothing more valuable than having concrete information about the market – customers, competitors, partners – all folks that influence the “external” world outside your office building. No one inside your office is buying your product, but then why do we make a lot…

  • How wired is your product?

    You have a great product, you have a large customer base. Awesome! But how tuned in are you to how your user base is using your product? How wired is your product? Web products can get you good deal of information such as page views, number of unique visitors, how…

  • 5 Suggestions product managers can adopt during the New Year

    Here are 5 suggestions that I recommend product managers adopt during the New Year. 1) Be “market” and not “marketing” driven – Talk to as many customers as possible in understanding their business, why they use your company’s products, what they like about it and what they don’t like about…