Software Product Manager by Gopal Shenoy

Month: April 2009

  • Activity is not equal to progress

    Lot of activity does not necessarily equate to progress. It sounds cliche but it is true. Just because one is busy does not mean one is making progress. Having focused goals and then making sure majority of the activities relates to those goals is paramount. Identify goals, create metrics to…

  • Homogeneous or Heterogeneous – What is better?

    Which is better? It depends. Southwest Airlines flies only Boeing 737’s to reduce maintenance costs. EMC wants their customers to buy all of the data servers from them. Microsoft wants everyone to use IE. Michelin wants to be the single supplier for all tires for Toyota. Pratt&Whitney wants Airbus to…

  • Do your customers know that “you” exist?

    In one of my previous posts, I had talked about educating customers on all the different product enhancements you have made to solve their problems. But there is another problem that needs customer education. The phone conversation goes: Product Manager: “Mr. Customer, I am the product Manager from company X.”…