Month: June 2009

  • Contact Us but facilitate it ….

    All companies on their website have an About Us or Contact Us section. However, not all companies provide their phone contact information on their website and instead ask you to fill out a web form or email them if you want to contact them. This unfortunately sends wrong messages. The…

  • Product Camp – New York

    Are you a product manager who lives around New York City or will be in NYC during the weekend of July 18? Do you want to learn about product management from other product managers who are walking in your shoes everyday? Look no further, ProductCamp is coming to town on…

  • Adding customer value by subtraction

    As product managers, we are trained to look for ways to add value to customers such that they are willing to buy our products. Now, what does adding value actually mean? Adding value, does not necessarily mean that customers have to necessarily see an uptick in their revenues after they…