Comments on: 10 Best practices for doing Software Usability testing

By: B2C vs. B2B Product Management – 16 Differences | Z-S Knowledge Center

B2C vs. B2B Product Management – 16 Differences | Z-S Knowledge Center — Tue, 14 Jun 2011 18:46:58 +0000

[...] of your DNA. Consumers are fickle, they change their mind all the time. Hence, no matter how many usability tests you have done before you release changes to your site, it can never guarantee success. You need a [...]

By: KDS

KDS — Wed, 06 Oct 2010 14:25:48 +0000

great points! I will try the 10 practices for the next time when i do Software Usability testing! Actually, improving the software ergonomic is a tough topic in my daily work, however I have some ideas about that and i’d like to share my ideas with all you. Please click the link below to for more communication :)

http://www.kds.com/new-church-product-usability

By: links for 2010-01-11 » 双陳兩曲—-书键录恩仇

links for 2010-01-11 » 双陳兩曲—-书键录恩仇 — Mon, 11 Jan 2010 16:02:59 +0000

[...] 10 Best practices for doing Software Usability testing « Software Product Manager by Gopal Shenoy (tags: usability testing resources hci ux) [...]

By: This Week in UX: Dec. 28-Jan 1 (Welcome 2010!) User Experience (UX) - Expert heuristic evaluations, website coaching, & usability testing - Normal Modes Normal Modes

Mon, 04 Jan 2010 16:32:39 +0000

[...] you're new here, you may want to subscribe to my RSS feed. Thanks for visiting!11 Best practices for doing Software Usability testing – I agree with most of what’s said, EXCEPT – or perhaps with a caveat – [...]

By: Boudewijn

Boudewijn — Sat, 02 Jan 2010 02:11:33 +0000

Man – and I thought the 11 made it stand out in a non-commercial kind of way :D.

Nonetheless, I have to agree with all 10 remaining rules (even though #4 feels unnatural to me, as the tester). I always say that 90% of good usability is common sense. And that goes for all aspects of it – design, testing, implementation, you name it. Unfortunately, common sense is often overlooked in the effort to be as complete and thorough as possible. Your rules put the sense back in common sense.

By: gopalshenoy

gopalshenoy — Wed, 30 Dec 2009 11:12:02 +0000

Boudewijn – I had wrongly titled it 11, when I only had 10 listed, so made the correction :-)

By: Boudewijn

Boudewijn — Wed, 30 Dec 2009 10:31:41 +0000

So what’s the 11th rule?

By: Rachel Walton

Rachel Walton — Mon, 16 Nov 2009 00:50:32 +0000

Great article. I particularly like the point about not making any changes to your product unless you have convergence from multiple tests.

In addition to in-person usability tests is the option of low-cost, low-time web based usability test.

We (at Boost New Media) created IntuitionHQ.com to be able to test a larger group of people quickly and easily using the web. we find this works well with our in-person testing.

By: joris verrips

joris verrips — Fri, 02 Oct 2009 17:35:12 +0000

i think 45 minutes is short and requires significant exerience and significant expertise.

By: andrew korf

andrew korf — Wed, 23 Sep 2009 14:18:20 +0000

I am just completing a project in which we used almost every suggestion here (we did record video but didnt actually use it) which has lead to some significant changes to the content and user experience on the site we are working on. The outcome I expect will be significantly happier users, a happy client and a nice chunk of fee for our agency – can’t recommend this approach enough user centered design and feedback loops enough.