Posted on September 2, 2008 by gopalshenoy
In a mind numbing interview with ZDnet, Lawson Software CEO Harry Debes made the prediction that Saas software model is bound to collapse in two years. Even if I try to put aside his opinion (however dumbfounded it is), what I cannot comprehend is how a CEO of a public company can call his customers [...]
Filed under: business, marketing, product management, saas | 3 Comments »
Posted on January 27, 2008 by gopalshenoy
For the last week, gmail has just stopped working for me. Boy, it has not been fun, being locked out of your personal emails. I also use google docs and the story is no different here – I am locked out of my documents as well. I have tried everything that Google has recommended on [...]
Filed under: business, customer experience, marketing, product management, saas | Tagged: free products, gmail, google | Leave a Comment »
Posted on June 28, 2007 by gopalshenoy
One of the hot topics these days is the concept of “Software as a service” (Saas). Earlier this decade, there was a lot of hype around ASP (Application Service Providers) and when the dot com bust happened, ASP was one of the victims. Though ASP and SaaS are not exactly the same, many people think [...]
Filed under: saas | Leave a Comment »