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	<title>Software Product Manager</title>
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	<link>http://productmanagementtips.com</link>
	<description>Practical tips for software product managers by Gopal Shenoy</description>
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		<title>Software Product Manager</title>
		<link>http://productmanagementtips.com</link>
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			<item>
		<title>3 ways software product managers can work effectively with development teams</title>
		<link>http://productmanagementtips.com/2009/11/29/software-product-manager-development-2/</link>
		<comments>http://productmanagementtips.com/2009/11/29/software-product-manager-development-2/#comments</comments>
		<pubDate>Mon, 30 Nov 2009 02:20:21 +0000</pubDate>
		<dc:creator>gopalshenoy</dc:creator>
				<category><![CDATA[agile]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[customer needs]]></category>
		<category><![CDATA[product management]]></category>
		<category><![CDATA[team communication]]></category>

		<guid isPermaLink="false">http://productmanagementtips.com/?p=982</guid>
		<description><![CDATA[As a software product manager, I spend a lot of time working with my development team in making sure that they are well aware of the customer pain points and the requirements of the solution we are trying to build. I have heard from time to time from my colleagues and also from software product [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=productmanagementtips.com&blog=1087238&post=982&subd=gopalshenoy&ref=&feed=1" />]]></description>
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		<slash:comments>0</slash:comments>
	
		<media:content url="" medium="image">
			<media:title type="html">gopalshenoy</media:title>
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			<media:title type="html">Software product manager </media:title>
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		<item>
		<title>6 &#8220;bootstrapping&#8221; tools for software product manager</title>
		<link>http://productmanagementtips.com/2009/11/19/software-product-manager-tools/</link>
		<comments>http://productmanagementtips.com/2009/11/19/software-product-manager-tools/#comments</comments>
		<pubDate>Thu, 19 Nov 2009 12:41:27 +0000</pubDate>
		<dc:creator>gopalshenoy</dc:creator>
				<category><![CDATA[business]]></category>
		<category><![CDATA[product management]]></category>

		<guid isPermaLink="false">http://productmanagementtips.com/?p=902</guid>
		<description><![CDATA[You are a software product manager trying to start a software company on your own. Or you work for a startup or a small software company and don&#8217;t have much money to spend. But you still need to design a good user experience, do early usability testing with your prospects, do a quick show and [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=productmanagementtips.com&blog=1087238&post=902&subd=gopalshenoy&ref=&feed=1" />]]></description>
		<wfw:commentRss>http://productmanagementtips.com/2009/11/19/software-product-manager-tools/feed/</wfw:commentRss>
		<slash:comments>5</slash:comments>
	
		<media:content url="" medium="image">
			<media:title type="html">gopalshenoy</media:title>
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		<media:content url="http://gopalshenoy.files.wordpress.com/2009/11/bootstraping.jpg" medium="image">
			<media:title type="html">bootstraping</media:title>
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	</item>
		<item>
		<title>Customer Visit: 2 creative ways to get a budget</title>
		<link>http://productmanagementtips.com/2009/11/08/customer-visit-budget/</link>
		<comments>http://productmanagementtips.com/2009/11/08/customer-visit-budget/#comments</comments>
		<pubDate>Mon, 09 Nov 2009 03:06:38 +0000</pubDate>
		<dc:creator>gopalshenoy</dc:creator>
				<category><![CDATA[business]]></category>
		<category><![CDATA[customer visits]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[product management]]></category>
		<category><![CDATA[voice of the customer]]></category>

		<guid isPermaLink="false">http://productmanagementtips.com/?p=881</guid>
		<description><![CDATA[Times are tough, budgets are being cut, there is a travel ban in companies, so as a product manager, how do you get a travel budget so that you can get out of your office for on-site customer visits? It is hard, but here are two creative ways you can make it work.
1) Think local [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=productmanagementtips.com&blog=1087238&post=881&subd=gopalshenoy&ref=&feed=1" />]]></description>
		<wfw:commentRss>http://productmanagementtips.com/2009/11/08/customer-visit-budget/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
	
		<media:content url="" medium="image">
			<media:title type="html">gopalshenoy</media:title>
		</media:content>

		<media:content url="http://gopalshenoy.files.wordpress.com/2009/11/customer-visit-budget.jpg" medium="image">
			<media:title type="html">Customer Visit budget</media:title>
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	</item>
		<item>
		<title>What is product simplicity?</title>
		<link>http://productmanagementtips.com/2009/11/03/what-is-product-simplicity/</link>
		<comments>http://productmanagementtips.com/2009/11/03/what-is-product-simplicity/#comments</comments>
		<pubDate>Tue, 03 Nov 2009 12:39:33 +0000</pubDate>
		<dc:creator>gopalshenoy</dc:creator>
				<category><![CDATA[business]]></category>
		<category><![CDATA[customer experience]]></category>
		<category><![CDATA[product management]]></category>
		<category><![CDATA[product usability]]></category>

		<guid isPermaLink="false">http://productmanagementtips.com/?p=844</guid>
		<description><![CDATA[The KISS principle &#8211; Keep it simple stupid &#8211; something all of us as software product managers have heard one time or another. But when it comes to products, what exactly is product simplicity? Product usability and simplicity typically falls into three different categories, in my perspective. This perspective is based on my 13 year [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=productmanagementtips.com&blog=1087238&post=844&subd=gopalshenoy&ref=&feed=1" />]]></description>
		<wfw:commentRss>http://productmanagementtips.com/2009/11/03/what-is-product-simplicity/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
	
		<media:content url="" medium="image">
			<media:title type="html">gopalshenoy</media:title>
		</media:content>

		<media:content url="http://gopalshenoy.files.wordpress.com/2009/11/productcomplexity.png" medium="image">
			<media:title type="html">productcomplexity</media:title>
		</media:content>

		<media:content url="http://gopalshenoy.files.wordpress.com/2009/11/product-simplicity.png" medium="image">
			<media:title type="html">product simplicity</media:title>
		</media:content>

		<media:content url="http://gopalshenoy.files.wordpress.com/2009/11/waveradio-shazam.jpg" medium="image">
			<media:title type="html">waveradio-shazam</media:title>
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	</item>
		<item>
		<title>Death by a thousand paper cuts &#8230;.</title>
		<link>http://productmanagementtips.com/2009/10/26/death-by-a-thousand-paper-cuts/</link>
		<comments>http://productmanagementtips.com/2009/10/26/death-by-a-thousand-paper-cuts/#comments</comments>
		<pubDate>Tue, 27 Oct 2009 02:48:23 +0000</pubDate>
		<dc:creator>gopalshenoy</dc:creator>
				<category><![CDATA[customer experience]]></category>
		<category><![CDATA[customer visits]]></category>
		<category><![CDATA[product management]]></category>
		<category><![CDATA[product usability]]></category>
		<category><![CDATA[product manager]]></category>
		<category><![CDATA[usability]]></category>

		<guid isPermaLink="false">http://productmanagementtips.com/?p=839</guid>
		<description><![CDATA[In my last post, I discussed the benefits of doing an on-site customer visit where you get to observe customers/prospects use your product or competitive products to get their job done. In my experience doing these visits, I often discover what I call &#8220;death by a thousand paper cuts&#8221; issues. These issues are essentially annoyances [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=productmanagementtips.com&blog=1087238&post=839&subd=gopalshenoy&ref=&feed=1" />]]></description>
		<wfw:commentRss>http://productmanagementtips.com/2009/10/26/death-by-a-thousand-paper-cuts/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
	
		<media:content url="" medium="image">
			<media:title type="html">gopalshenoy</media:title>
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		<item>
		<title>Five reasons why customer visits &#8220;rock&#8221;</title>
		<link>http://productmanagementtips.com/2009/10/07/softwareproduct-manager-customer-visits/</link>
		<comments>http://productmanagementtips.com/2009/10/07/softwareproduct-manager-customer-visits/#comments</comments>
		<pubDate>Wed, 07 Oct 2009 22:15:30 +0000</pubDate>
		<dc:creator>gopalshenoy</dc:creator>
				<category><![CDATA[business]]></category>
		<category><![CDATA[customer interviews]]></category>
		<category><![CDATA[customer visits]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[product management]]></category>
		<category><![CDATA[product usability]]></category>
		<category><![CDATA[voice of the customer]]></category>
		<category><![CDATA[market requirements]]></category>
		<category><![CDATA[product manager]]></category>

		<guid isPermaLink="false">http://gopalshenoy.wordpress.com/?p=812</guid>
		<description><![CDATA[I am a big fan of customer visits &#8211; ones where a software product manager visits customers on-site and observes them using your or competitor&#8217;s product. Now why do this? What are the benefits of doing this over talking to the same customer/prospect over the phone, while at a conference/trade show or doing a survey [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=productmanagementtips.com&blog=1087238&post=812&subd=gopalshenoy&ref=&feed=1" />]]></description>
		<wfw:commentRss>http://productmanagementtips.com/2009/10/07/softwareproduct-manager-customer-visits/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
	
		<media:content url="" medium="image">
			<media:title type="html">gopalshenoy</media:title>
		</media:content>

		<media:content url="http://gopalshenoy.files.wordpress.com/2009/10/customervisit.jpg" medium="image">
			<media:title type="html">customervisit</media:title>
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		<item>
		<title>How does a software product manager find usability testing participants?</title>
		<link>http://productmanagementtips.com/2009/09/24/software-product-manager-usability-testing/</link>
		<comments>http://productmanagementtips.com/2009/09/24/software-product-manager-usability-testing/#comments</comments>
		<pubDate>Thu, 24 Sep 2009 15:56:57 +0000</pubDate>
		<dc:creator>gopalshenoy</dc:creator>
				<category><![CDATA[business]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[product management]]></category>
		<category><![CDATA[product usability]]></category>

		<guid isPermaLink="false">http://gopalshenoy.wordpress.com/?p=801</guid>
		<description><![CDATA[In the last post, I talked about best practices for doing usability testing. But how does a software product manager go about finding participants for usability testing. Here are some tips:
1) Define your target user who will benefit from the product/feature you have developed. If it is an IT management software, is it the IT [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=productmanagementtips.com&blog=1087238&post=801&subd=gopalshenoy&ref=&feed=1" />]]></description>
		<wfw:commentRss>http://productmanagementtips.com/2009/09/24/software-product-manager-usability-testing/feed/</wfw:commentRss>
		<slash:comments>4</slash:comments>
	
		<media:content url="" medium="image">
			<media:title type="html">gopalshenoy</media:title>
		</media:content>

		<media:content url="http://gopalshenoy.files.wordpress.com/2009/09/users01.jpg" medium="image">
			<media:title type="html">Usabilitytesters</media:title>
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	</item>
		<item>
		<title>11 Best practices for doing Software Usability testing</title>
		<link>http://productmanagementtips.com/2009/09/22/usability-testing-best-practices/</link>
		<comments>http://productmanagementtips.com/2009/09/22/usability-testing-best-practices/#comments</comments>
		<pubDate>Wed, 23 Sep 2009 03:18:19 +0000</pubDate>
		<dc:creator>gopalshenoy</dc:creator>
				<category><![CDATA[business]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[product management]]></category>
		<category><![CDATA[product usability]]></category>

		<guid isPermaLink="false">http://gopalshenoy.wordpress.com/?p=781</guid>
		<description><![CDATA[I have been doing software usability testing for the past 10 years or so and here are 11 rules I go by every time I do a usability test. I have taken the liberty of calling it &#8220;best practices&#8221; only because these work for me really well. Take that as one man&#8217;s opinion if you [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=productmanagementtips.com&blog=1087238&post=781&subd=gopalshenoy&ref=&feed=1" />]]></description>
		<wfw:commentRss>http://productmanagementtips.com/2009/09/22/usability-testing-best-practices/feed/</wfw:commentRss>
		<slash:comments>3</slash:comments>
	
		<media:content url="" medium="image">
			<media:title type="html">gopalshenoy</media:title>
		</media:content>

		<media:content url="http://gopalshenoy.files.wordpress.com/2009/09/usabilitytesting.png" medium="image">
			<media:title type="html">usabilitytesting</media:title>
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		<item>
		<title>Lots of data, no actionable information</title>
		<link>http://productmanagementtips.com/2009/09/18/gopal-shenoy-data-analysis/</link>
		<comments>http://productmanagementtips.com/2009/09/18/gopal-shenoy-data-analysis/#comments</comments>
		<pubDate>Fri, 18 Sep 2009 19:02:38 +0000</pubDate>
		<dc:creator>gopalshenoy</dc:creator>
				<category><![CDATA[business]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[product management]]></category>

		<guid isPermaLink="false">http://productmanagementtips.com/?p=770</guid>
		<description><![CDATA[I am big about making “data driven” decisions. I have written in the past as to how wiring your product can help you make data driven decisions. You cannot make the right decisions unless you know what is happening in the market, in your product. Data can be collected in a myriad of ways &#8211; [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=productmanagementtips.com&blog=1087238&post=770&subd=gopalshenoy&ref=&feed=1" />]]></description>
		<wfw:commentRss>http://productmanagementtips.com/2009/09/18/gopal-shenoy-data-analysis/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
	
		<media:content url="" medium="image">
			<media:title type="html">gopalshenoy</media:title>
		</media:content>

		<media:content url="http://gopalshenoy.files.wordpress.com/2009/09/mountainofdata.png" medium="image">
			<media:title type="html">mountainofdata</media:title>
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		<item>
		<title>Software Product Manager&#8217;s tip on Optimism vs. Reality</title>
		<link>http://productmanagementtips.com/2009/09/14/software-product-manager-optimism-vs-reality/</link>
		<comments>http://productmanagementtips.com/2009/09/14/software-product-manager-optimism-vs-reality/#comments</comments>
		<pubDate>Mon, 14 Sep 2009 21:37:48 +0000</pubDate>
		<dc:creator>gopalshenoy</dc:creator>
				<category><![CDATA[business]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[marketing]]></category>

		<guid isPermaLink="false">http://gopalshenoy.wordpress.com/?p=765</guid>
		<description><![CDATA[As a software product manager, we have to be cheer leaders for our team. We have to make sure our sales team, marketers, developers, the QA team are all staying pumped up about the products that we have asked them to sell/market/develop/test. But optimism that is not well grounded in reality is bound to backfire.
How [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=productmanagementtips.com&blog=1087238&post=765&subd=gopalshenoy&ref=&feed=1" />]]></description>
		<wfw:commentRss>http://productmanagementtips.com/2009/09/14/software-product-manager-optimism-vs-reality/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
	
		<media:content url="" medium="image">
			<media:title type="html">gopalshenoy</media:title>
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		<title>How many customers does a software product manager need to visit/interview?</title>
		<link>http://productmanagementtips.com/2009/09/09/software-product-manager-customer-visit/</link>
		<comments>http://productmanagementtips.com/2009/09/09/software-product-manager-customer-visit/#comments</comments>
		<pubDate>Wed, 09 Sep 2009 12:30:27 +0000</pubDate>
		<dc:creator>gopalshenoy</dc:creator>
				<category><![CDATA[business]]></category>

		<guid isPermaLink="false">http://gopalshenoy.wordpress.com/?p=760</guid>
		<description><![CDATA[As software product managers, we are chartered to unearth painpoints by interviewing customers/prospects. But how many do we have to talk to before we feel comfortable that we have talked to enough? How many is too many?
I have always used the following guidelines which I picked up from the great book &#8220;Customer Visits&#8221; by Edward [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=productmanagementtips.com&blog=1087238&post=760&subd=gopalshenoy&ref=&feed=1" />]]></description>
		<wfw:commentRss>http://productmanagementtips.com/2009/09/09/software-product-manager-customer-visit/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
	
		<media:content url="" medium="image">
			<media:title type="html">gopalshenoy</media:title>
		</media:content>
	</item>
		<item>
		<title>User communities &#8211; The 100-10-1 rule</title>
		<link>http://productmanagementtips.com/2009/09/08/user-communities-the-100-10-1-rule/</link>
		<comments>http://productmanagementtips.com/2009/09/08/user-communities-the-100-10-1-rule/#comments</comments>
		<pubDate>Tue, 08 Sep 2009 06:40:53 +0000</pubDate>
		<dc:creator>gopalshenoy</dc:creator>
				<category><![CDATA[business]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[product management]]></category>
		<category><![CDATA[social media]]></category>

		<guid isPermaLink="false">http://gopalshenoy.wordpress.com/?p=756</guid>
		<description><![CDATA[Very often, when building user community sites or sites that will predominantly be driven by user generated content, the question that always gets asked is how many users do we need to attract to ensure that there is a steady stream of new content that is generated on the site. In the book, Citizen Marketers, [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=productmanagementtips.com&blog=1087238&post=756&subd=gopalshenoy&ref=&feed=1" />]]></description>
		<wfw:commentRss>http://productmanagementtips.com/2009/09/08/user-communities-the-100-10-1-rule/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
	
		<media:content url="" medium="image">
			<media:title type="html">gopalshenoy</media:title>
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	</item>
		<item>
		<title>Agile Product Owner &#8211; New Name, Same Old Problem</title>
		<link>http://productmanagementtips.com/2009/07/29/agile-product-owner-new-name-same-old-problem/</link>
		<comments>http://productmanagementtips.com/2009/07/29/agile-product-owner-new-name-same-old-problem/#comments</comments>
		<pubDate>Thu, 30 Jul 2009 01:16:10 +0000</pubDate>
		<dc:creator>gopalshenoy</dc:creator>
				<category><![CDATA[agile]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[product management]]></category>

		<guid isPermaLink="false">http://productmanagementtips.com/?p=754</guid>
		<description><![CDATA[This is a guest blog post by John Mansour, Founder and Managing Partner of ZIGZAG Marketing
In the world of agile software development, the confusion over product owner versus product manager is hardly new.  This problem has existed as long as software and product managers have been around.  It merely has a new name.
First, [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=productmanagementtips.com&blog=1087238&post=754&subd=gopalshenoy&ref=&feed=1" />]]></description>
		<wfw:commentRss>http://productmanagementtips.com/2009/07/29/agile-product-owner-new-name-same-old-problem/feed/</wfw:commentRss>
		<slash:comments>4</slash:comments>
	
		<media:content url="" medium="image">
			<media:title type="html">gopalshenoy</media:title>
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		<item>
		<title>5 symptoms that software product managers are worrying more about competition and not customers</title>
		<link>http://productmanagementtips.com/2009/07/27/software-product-manager-competitive-analysis/</link>
		<comments>http://productmanagementtips.com/2009/07/27/software-product-manager-competitive-analysis/#comments</comments>
		<pubDate>Tue, 28 Jul 2009 01:11:34 +0000</pubDate>
		<dc:creator>gopalshenoy</dc:creator>
				<category><![CDATA[business]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[product management]]></category>

		<guid isPermaLink="false">http://productmanagementtips.com/?p=748</guid>
		<description><![CDATA[In the video presentation soon after Amazon&#8217;s acquisition of Zappos, Jeff Bezos, CEO of Amazon said &#8220;Obsess more about your customers than your competition.&#8221;  I could not agree more with him.
Here are 5 symptoms that you, as a software product manager, are worrying more about your competition and not customers:

You spend more time benchmarking your [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=productmanagementtips.com&blog=1087238&post=748&subd=gopalshenoy&ref=&feed=1" />]]></description>
		<wfw:commentRss>http://productmanagementtips.com/2009/07/27/software-product-manager-competitive-analysis/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
	
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			<media:title type="html">gopalshenoy</media:title>
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		<title>7 things about product pricing</title>
		<link>http://productmanagementtips.com/2009/07/13/7-things-about-product-pricing/</link>
		<comments>http://productmanagementtips.com/2009/07/13/7-things-about-product-pricing/#comments</comments>
		<pubDate>Mon, 13 Jul 2009 10:00:06 +0000</pubDate>
		<dc:creator>gopalshenoy</dc:creator>
				<category><![CDATA[business]]></category>

		<guid isPermaLink="false">http://productmanagementtips.com/?p=738</guid>
		<description><![CDATA[Here are 7 things I have learnt about product pricing.
#1 If price is your ONLY product differentiator, you are selling a commodity. And if your competitor is much larger than you, you may not have a prayer &#8211; they can run you out of town by giving the product away for free.
#2 There is nothing [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=productmanagementtips.com&blog=1087238&post=738&subd=gopalshenoy&ref=&feed=1" />]]></description>
		<wfw:commentRss>http://productmanagementtips.com/2009/07/13/7-things-about-product-pricing/feed/</wfw:commentRss>
		<slash:comments>6</slash:comments>
	
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			<media:title type="html">gopalshenoy</media:title>
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		<title>Awareness, Persuasion and Shelf Life</title>
		<link>http://productmanagementtips.com/2009/07/12/awareness-persuasion-and-shelf-life/</link>
		<comments>http://productmanagementtips.com/2009/07/12/awareness-persuasion-and-shelf-life/#comments</comments>
		<pubDate>Sun, 12 Jul 2009 15:02:29 +0000</pubDate>
		<dc:creator>gopalshenoy</dc:creator>
				<category><![CDATA[business]]></category>

		<guid isPermaLink="false">http://productmanagementtips.com/?p=736</guid>
		<description><![CDATA[Couple of weeks back, I was invited to write a guest blog post on On Product Management.
My post was titled Awareness, Persuasion and Shelf Life. I hope you enjoy reading it. If you do, please leave comments either on the post there or here.
       <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=productmanagementtips.com&blog=1087238&post=736&subd=gopalshenoy&ref=&feed=1" />]]></description>
		<wfw:commentRss>http://productmanagementtips.com/2009/07/12/awareness-persuasion-and-shelf-life/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
	
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			<media:title type="html">gopalshenoy</media:title>
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		<title>Prevent your development team from turning into &#8220;blind men&#8221;</title>
		<link>http://productmanagementtips.com/2009/07/07/software-product-manager-development/</link>
		<comments>http://productmanagementtips.com/2009/07/07/software-product-manager-development/#comments</comments>
		<pubDate>Tue, 07 Jul 2009 10:00:51 +0000</pubDate>
		<dc:creator>gopalshenoy</dc:creator>
				<category><![CDATA[business]]></category>
		<category><![CDATA[customer interviews]]></category>
		<category><![CDATA[customer needs]]></category>
		<category><![CDATA[customer visits]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[product management]]></category>

		<guid isPermaLink="false">http://productmanagementtips.com/?p=725</guid>
		<description><![CDATA[Involve them in exactly ONE customer interaction whether it is a customer visit or a customer phone call!
Not more, not less, exactly ONE and you as a software product manager would have done them the greatest disservice. There is no better way for you to taint your team&#8217;s perspective of your market, your prospects, your [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=productmanagementtips.com&blog=1087238&post=725&subd=gopalshenoy&ref=&feed=1" />]]></description>
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		<slash:comments>1</slash:comments>
	
		<media:content url="" medium="image">
			<media:title type="html">gopalshenoy</media:title>
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		<media:content url="http://gopalshenoy.files.wordpress.com/2009/07/blindmenandelephant.jpg" medium="image">
			<media:title type="html">blindmenandelephant</media:title>
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		<title>Business Lesson from Wimbledon Finals 2009?</title>
		<link>http://productmanagementtips.com/2009/07/06/business-lesson-from-wimbledon-finals-2009/</link>
		<comments>http://productmanagementtips.com/2009/07/06/business-lesson-from-wimbledon-finals-2009/#comments</comments>
		<pubDate>Mon, 06 Jul 2009 16:00:49 +0000</pubDate>
		<dc:creator>gopalshenoy</dc:creator>
				<category><![CDATA[business]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[product management]]></category>

		<guid isPermaLink="false">http://productmanagementtips.com/?p=717</guid>
		<description><![CDATA[What an amazing Wimbledon Men&#8217;s final it turned out to be between Andy Roddick and Roger Federer. An epic battle of 4+ hours, 77 aces, 77 games, the fifth set alone lasting 90 minutes. Roddick brought his A+ game to try to beat his arch nemesis Federer who had beaten him 18 of the previous [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=productmanagementtips.com&blog=1087238&post=717&subd=gopalshenoy&ref=&feed=1" />]]></description>
		<wfw:commentRss>http://productmanagementtips.com/2009/07/06/business-lesson-from-wimbledon-finals-2009/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
	
		<media:content url="" medium="image">
			<media:title type="html">gopalshenoy</media:title>
		</media:content>

		<media:content url="http://gopalshenoy.files.wordpress.com/2009/07/wimbledon.jpg" medium="image">
			<media:title type="html">wimbledon</media:title>
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		<title>Keep it human</title>
		<link>http://productmanagementtips.com/2009/07/05/keep-it-human/</link>
		<comments>http://productmanagementtips.com/2009/07/05/keep-it-human/#comments</comments>
		<pubDate>Mon, 06 Jul 2009 01:38:39 +0000</pubDate>
		<dc:creator>gopalshenoy</dc:creator>
				<category><![CDATA[business]]></category>

		<guid isPermaLink="false">http://productmanagementtips.com/?p=713</guid>
		<description><![CDATA[Susan Oakes of M4BMarketingBlog asked me if I would be willing to write a short tip for her upcoming post on &#8220;How to Keep your Customers Loyal&#8221;. The post outlining some great tips should be coming out anytime now. Here is what I submitted.
Keep it Human
In the times we live in, customers are bombarded with [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=productmanagementtips.com&blog=1087238&post=713&subd=gopalshenoy&ref=&feed=1" />]]></description>
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		<slash:comments>2</slash:comments>
	
		<media:content url="" medium="image">
			<media:title type="html">gopalshenoy</media:title>
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			<media:title type="html">tips</media:title>
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		<title>Contact Us but facilitate it &#8230;.</title>
		<link>http://productmanagementtips.com/2009/06/08/product-management-contact-us/</link>
		<comments>http://productmanagementtips.com/2009/06/08/product-management-contact-us/#comments</comments>
		<pubDate>Mon, 08 Jun 2009 10:00:07 +0000</pubDate>
		<dc:creator>gopalshenoy</dc:creator>
				<category><![CDATA[business]]></category>

		<guid isPermaLink="false">http://productmanagementtips.com/?p=701</guid>
		<description><![CDATA[All companies on their website have an About Us or Contact Us section. However, not all companies provide their phone contact information on their website and instead ask you to fill out a web form or email them if you want to contact them.
This unfortunately sends wrong messages. The message could be construed as any [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=productmanagementtips.com&blog=1087238&post=701&subd=gopalshenoy&ref=&feed=1" />]]></description>
		<wfw:commentRss>http://productmanagementtips.com/2009/06/08/product-management-contact-us/feed/</wfw:commentRss>
		<slash:comments>5</slash:comments>
	
		<media:content url="" medium="image">
			<media:title type="html">gopalshenoy</media:title>
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		<media:content url="http://gopalshenoy.files.wordpress.com/2009/06/phone.jpg" medium="image">
			<media:title type="html">phone</media:title>
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