Software Product Manager by Gopal Shenoy

Day: July 22, 2007

• customer interviews customer needs customer visits voice of the customer

  Voice of the customer Tip #6 – Don’t listen to the same voice

  You have decided to get out of your office and embark on the journey of discovering unmet needs of customers by talking to customers and listening to them express their unmet needs. One of the pitfalls to avoid is talking to the same customers – customers that you know very…

  July 22, 2007