Software Product Manager by Gopal Shenoy

Day: February 26, 2008

• business customer experience customer needs customer service leadership marketing product management voice of the customer word of mouth

  Love the customers who hate you

  I have been a big proponent of online communities and social media – I have written at least two blog posts on this. So when the latest Business Week arrived with the main section titled “Consumer vigilantes” I could not put it down. The most interesting article among many dealing…

  February 26, 2008