Category: product usability
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Product Review: Usertesting.com
I am a strong proponent of software usability testing. I have written in the past on best practices for software usability testing. But one of the time consuming tasks of doing such tests is recruiting users for a usability test, especially when it comes to consumer applications. It appears that…
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What is product simplicity?
The KISS principle – Keep it simple stupid – something all of us as software product managers have heard one time or another. But when it comes to products, what exactly is product simplicity? Product usability and simplicity typically falls into three different categories, in my perspective. This perspective is…
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Death by a thousand paper cuts ….
In my last post, I discussed the benefits of doing an on-site customer visit where you get to observe customers/prospects use your product or competitive products to get their job done. In my experience doing these visits, I often discover what I call “death by a thousand paper cuts” issues.…
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How does a software product manager find usability testing participants?
In the last post, I talked about best practices for doing usability testing. But how does a software product manager go about finding participants for usability testing. Here are some tips: 1) Define your target user who will benefit from the product/feature you have developed. If it is an IT…
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10 Best practices for doing Software Usability testing
I have been doing software usability testing for the past 10 years or so and here are 10 rules I go by every time I do a usability test. I have taken the liberty of calling it “best practices” only because these work for me really well. Take that as…
Software Product Manager by Gopal Shenoy 