Software Product Manager by Gopal Shenoy

Month: September 2007

• business customer experience customer needs marketing product innovation product management word of mouth

  Customer experience – how often do you think about it?

  Not often !! Think back to all the products that you have bought in your life – for how many of them has the buying/first usage experience been so good that you have remembered it. In my case – exactly two – iPod and iMac. In fact, I was so…

  September 26, 2007
• business leadership marketing product management team communication

  What can we learn from the New England Patriots?

  Over the last week, I cannot tell you how embarassed I have been to say that I am a New England Patriots fan? I have loved the Patriots since I moved to Boston in 1996. Them going to the Super Bowl my very first year here in Boston helped of…

  September 17, 2007
• business customer needs marketing product innovation product management voice of the customer

  Remove the unnecessary so that necessary can speak !!

  This morning, while walking through Terminal 3 of the San Francisco airport to get to my gate, I happened to notice the design museum display near the moving walkways. The museum is titled “From Prototype to Product: Thirty-three Projects from the Bay Area Design Community“.Behind each display, were quotes of…

  September 13, 2007