Category: user vocabulary
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Surveymonkey messaging …..
I was checking out Surveymonkey to see if they have made any improvements since I last used it. Among the three survey tools (Zoomerang, Surveymonkey and Key Survey) I have used so far, Surveymonkey is the best hands down. So what impressed me about Surveymonkey this time? Check out their…
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How useful are the error messages?
Have you got error messages when using applications that have made you wonder whether a real person wrote these messages? It has happened to me numerous times. The best error message I have ever seen is when Pro/PDM, a CAD data management product from PTC once crashed with the error…
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Hear the “user vocabulary” – Voice of the Customer Tip #5
How many times have you read marketing brochures, datasheets etc. shook your head and really wondered what the product that is being described is meant to do? Marketing collateral is full of “flexible, scalable, reliable, robust, next generation, empowering, state of the art, ….” – you get the idea. I…
Software Product Manager by Gopal Shenoy 