Email and 7%
I happened to come across the notes taken during the Effective Networking seminar (run by Diane Darling) that I attended a year back. One of the things that was mentioned was that communication power is based on:
- 55% body language
- 38% voice/tone
- 7% words
This means, whenever you send an email, you have just thrown out 93% of your communication power. If you pick up the phone instead, you get 45% of it back. And what are we so used to doing these days – sending emails. Is the world now full of lousy communicators? BTW, I learnt a lot in the above seminar and would highly recommend it and I have no vested interests in making this recommendation.